03 / Analytics Platform1,000+ users
A globally adopted decision-support environment.
Sitecore · 2022 – 2024
Created a globally adopted reporting and decision-support environment.
01
Executive summary
Built Power BI architecture and data models from scratch for customer success, operations, and executive users; integrated predictive churn signals into business workflows.
02
Context and constraints
The reporting environment was built from scratch.
03
Role and scope
- Organization
- SitecoreManchester, NH · Dec 2022 – Jul 2024
- Role
- Senior Business Insights Manager / Data Engineer
- Scope
- Power BI architecture and data models, plus predictive churn signals in workflow.
04
System architecture
An abstract view of the transformation shape: disorder on the left resolving into governed structure on the right. It carries no proprietary schema, screen, or client detail.
05
Outcomes and evidence
Created a globally adopted reporting and decision-support environment.
- 1,000+ users
- Supported globally
06
Technology and stakeholders
- Power BI
- DAX
- SSAS
- Azure ML
- Salesforce
- SQL
- Data Modeling
Stakeholders
Customer success, operations, and executive users.
Continue
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